Terms of Service

Welcome to Invori. By creating an account or using the Invori service ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. These terms apply to all users of Invori, including shop owners, staff members, and any other parties who access the Service. We may update these Terms from time to time to reflect changes in the law, our business, or the Service. When we make significant changes, we will notify you via email or an in-app notice at least 14 days before the changes take effect. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms.

Your use of Invori is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy explains how we collect, use, store, and protect your information. By using the Service, you agree to the collection and use of your information as described in our Privacy Policy.

You agree to use the Service only for lawful purposes. You must not: — Upload invoices or documents that you do not have the right to process or share. — Attempt to reverse engineer, copy, or reproduce any part of the Service. — Use the Service to process fraudulent, forged, or altered documents. — Share your account credentials with unauthorized parties. — Attempt to gain unauthorized access to other users' accounts or data. — Use automated scripts or bots to interact with the Service without written permission. — Use the Service in a way that could damage, disable, or impair the Service. — Violate any applicable local, state, national, or international law. We reserve the right to suspend or terminate accounts that violate these rules at our sole discretion.

All software, designs, interfaces, logos, and technology underlying Invori are the property of Invori LLC and are protected by applicable copyright, trademark, and intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works from any part of the Service without express written permission. Your invoice data, business information, and content you upload remain your property. By uploading content, you grant Invori LLC a limited, non-exclusive, worldwide license to store and process that content solely for the purpose of providing the Service. We do not claim ownership over your data, and this license terminates when you delete your content or account.

Invori uses artificial intelligence to extract data from invoice documents. While we strive for high accuracy, AI extraction is not perfect and may produce errors or omissions. The review step exists specifically to allow you to identify and correct errors before data reaches your point-of-sale system. By clicking "Approve" and confirming in the disclaimer, you acknowledge that you have reviewed all line items, quantities, and costs for accuracy. Once approved and pushed to a third-party system, Invori LLC bears no responsibility for resulting inventory discrepancies, financial losses, pricing errors, or other damages arising from inaccurate data. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, INVORI LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO INVORI IN THE THREE MONTHS PRECEDING THE CLAIM. Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for incidental or consequential damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

Invori is a subscription-based service billed monthly. Fees are charged based on your selected plan at the beginning of each billing period. All payments are processed through Stripe, and you agree to Stripe's terms and conditions. All fees are non-refundable except as required by applicable law or as explicitly stated in writing by Invori LLC. If you cancel your subscription, you retain access to the Service until the end of your current billing period. We do not provide prorated refunds for partial months. Pricing may change with 30 days' written notice. If you do not agree to a price increase, you may cancel your subscription before the new pricing takes effect. Overage fees of $0.12 per line item apply if your usage exceeds your plan limit during a billing period. Failure to pay fees when due may result in suspension of your account. If payment is not received within 30 days of suspension, your account may be terminated and your data deleted. You remain responsible for all fees incurred before termination.

If you have a dispute with Invori, contact us first at invorisupport@gmail.com and we will attempt to resolve it informally. Most issues can be resolved quickly through direct communication. If a dispute cannot be resolved informally within 30 days, both parties agree to submit to binding arbitration under the rules of the American Arbitration Association. Arbitration shall be conducted in English in Alachua County, Florida. The arbitrator's decision shall be final and binding, and judgment may be entered in any court of competent jurisdiction. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AGAINST INVORI LLC. All disputes must be brought in your individual capacity, not as a plaintiff or class member in any purported class or representative proceeding. These Terms are governed by and construed in accordance with the laws of the State of Florida, United States of America, without regard to its conflict of law provisions. Any claims not subject to arbitration shall be brought exclusively in the state or federal courts located in Alachua County, Florida.

We reserve the right to suspend or terminate your account immediately, with or without notice, if: — You violate these Terms or our acceptable use policies — Your account shows signs of fraudulent or suspicious activity — You fail to pay fees when due — We are required to do so by law or legal process — Continuing to provide the Service would create legal liability for us Upon termination, your access to the Service ends immediately. We may retain your data for up to 30 days to allow for potential account restoration, after which all data will be permanently deleted. You remain responsible for all charges incurred before termination. You may terminate your account at any time through the account settings page. Termination by you does not entitle you to a refund of any prepaid fees.

You agree to indemnify, defend, and hold harmless Invori LLC, its officers, directors, employees, contractors, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses (including but not limited to attorney's fees and costs) arising from: — Your use or misuse of the Service — Your violation of these Terms or any applicable law — Your violation of any third-party rights, including intellectual property rights or privacy rights — Any inaccurate, incomplete, or fraudulent data you upload, approve, or push to third-party systems — Any dispute between you and a third party arising from your use of the Service This indemnification obligation survives termination of your account and these Terms.

You may not use or export the Service if you are located in a country that is subject to a United States Government embargo, or that has been designated by the United States Government as a "terrorist supporting" country. You may not use the Service if you are listed on any United States Government list of prohibited or restricted parties, including the Treasury Department's list of Specially Designated Nationals. You represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list. You agree to comply with all applicable export and re-export control laws and regulations, including the Export Administration Regulations maintained by the United States Department of Commerce.

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Invori LLC regarding the Service and supersede all prior agreements, understandings, and representations. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.

For questions about these Terms, contact us: Invori LLC Email: invorisupport@gmail.com Website: invori.ai For billing inquiries: invorisupport@gmail.com For legal inquiries: invorisupport@gmail.com